Sparkatale

I'd like to be able to search forums, not just stories. The only search box currently on the site, saying 'search SparkaTale' evidently only means 'search stories on SparkaTale'...which is no use to me when I have a question regarding use of the site and I want to see if anyone else has asked it and had it answered. Also, it's unclear if there's a designated 'Help/Support' area of the forums where veteran members can help newbies—that would certainly be useful. Forum searchability would be extremely helpful for newbies seeking technical help, and would prevent repeat posts in the case of multiple users having the same questions.